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U.S Customer Support Center Will Serve North American Customer Needs

16 February 2009
Financial professionals are under intense pressure to reduce costs and increase efficiencies, and the Excel4apps products allow them to generate reports faster and spend more time analyzing financial data to develop strategically smart business solutions. The “try before you buy” offer we make to customers who want to try GL Wand results in an impressive 75% sales rate. We think that success rate speaks volumes about our products and how much users appreciate them. Now with more than 3,500 licensed users for GL Wand worldwide, and sales offices in Raleigh NC, London, South Africa, Sydney, Dubai, , Excel4apps continues to expand its Customer Support Team. The new U.S. Customer Support Center is now open for business in the company’s Raleigh offices. Chris Meyer, Managing Director Americas, notes that the growth in North American business customers has been rapid since the sales office opened in the U.S. last year.

“Customers tell us that GL Wand speaks to the issue of improving productivity, and we know it does it at a price point that yields an incredibly fast ROI,” Meyer says. “Since we deal with customers who come from both the financial and Information Technology sides of business, and we deal with businesses both large and small, we hear a lot about the ease of implementation, minimal user startup time, and reliability. Of course being able to leverage Excel as the reporting front end makes the tool amenable to any financial analyst,” Meyer says.
  • "We saved about 50 hrs. a month on intercompany reconciliations thanks to faster data compilation using GL Wand"

    Michelle Wallace, Arbonne International, LLC

  • "It’s great to work with a group so committed to providing not only a great product but stellar service as well."

    J Raffensberger (MBA), Corporate Controller, Glatfelters

  • "GL Wand is a fabulous tool, we love it."   

    Donna Holley, Spectranetics

  • "This has to be the quickest ROI we've had on any software investment."

    J Raffensberger (MBA), Corporate Controller, Glatfelters

  • “GL Wand has been a big hit with Cairn’s Finance team."

    Chris Hebden, Cairn Energy PLC

  • "It took less than two hours to train report users. The time savings for everyone is incredible."

    Francis Nocom, Applications Manager, Cochlear

  • “GL Wand has proven extremely valuable in accessing our Oracle data with Excel."

    Michael Hinck, Finance Systems Project Manager, HBO

  • "GL Wand has given our finance users the freedom to think outside the box and be more innovative with performance metrics."

    Martin Stanton, Chief Information Officer, Destination Hotels & Resorts

  • "GL Wand has given our finance users a very flexible tool."

    Paul Simpson, Lancashire County Council